How to Open a Phone Line in Bali: Short and Long-Term SIM Card Options

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How to Open a Phone Line in Bali: Short and Long-Term SIM Card Options

Bali, a popular destination for both tourists and expatriates, offers various options for staying connected via mobile phone. Whether you’re visiting for a short holiday or planning a longer stay, having a local SIM card can be beneficial for accessing the internet, making local calls, and staying in touch with friends and family. This article provides a comprehensive guide on how to open a phone line in Bali, covering both short-term and long-term SIM card options.


Staying connected while in Bali is essential for navigating the island, communicating with local services, and keeping in touch with loved ones. Fortunately, Bali has a range of SIM card options catering to both short-term visitors and long-term residents. This guide will walk you through the process of obtaining and using a SIM card in Bali, highlighting the best providers, plans, and tips for optimal connectivity.

Short-Term SIM Card Options

For tourists and short-term visitors, a prepaid SIM card is the most convenient option. These SIM cards are easy to obtain and offer flexible plans to suit your needs.

Top Providers

Several mobile network providers offer prepaid SIM cards in Bali. The most popular ones include:

  • Telkomsel: Known for its extensive coverage and reliable service, Telkomsel is a top choice for tourists.
  • XL Axiata: Offers competitive pricing and good coverage in most tourist areas.
  • Indosat Ooredoo: Provides affordable data packages and decent coverage in urban areas.
  • Smartfren: Ideal for those looking for high-speed 4G LTE connectivity at a reasonable price.

Where to Buy

You can purchase a prepaid SIM card at various locations across Bali, including:

  • Airport Kiosks: Conveniently located in arrival terminals, these kiosks offer SIM cards to get you connected as soon as you land.
  • Mobile Phone Shops: Found in shopping malls and around major tourist areas, these shops provide a range of SIM cards and top-up options.
  • Convenience Stores: Stores like Circle K and Indomaret often sell prepaid SIM cards and top-up vouchers.

Activation Process

Activating a prepaid SIM card in Bali is straightforward:

  • Identification: Present your passport or ID card at the point of purchase for registration.
  • Insert SIM: Insert the SIM card into your phone and follow the on-screen instructions or use the provided activation code.
  • Top-Up: Purchase a top-up voucher if needed and follow the instructions to add credit to your account.

Popular Short-Term Plans

Here are some popular short-term plans for tourists:

  • Telkomsel Tourist SIM: Offers 25GB of data for 30 days, with free local calls and SMS.
  • XL Axiata Combo Xtra: Provides 20GB of data, unlimited local calls, and SMS for 30 days.
  • Indosat Ooredoo Freedom Combo: Includes 15GB of data, free local calls, and SMS for 30 days.
  • Smartfren 4G Unlimited: Unlimited data with a fair usage policy for 30 days, great for heavy internet users.

Long-Term SIM Card Options

For long-term residents or expatriates in Bali, a postpaid plan or a more robust prepaid plan might be more suitable. These plans often come with better rates and more comprehensive services.

Top Providers

The same providers that offer short-term plans also have options for long-term users:

  • Telkomsel: Offers extensive postpaid plans with various data and calling packages.
  • XL Axiata: Known for affordable postpaid plans with ample data and call allowances.
  • Indosat Ooredoo: Provides flexible postpaid plans tailored to different user needs.
  • Smartfren: Offers competitive long-term plans with high-speed internet and good coverage.

Where to Buy

For long-term plans, it is best to visit the official stores of the providers or authorized dealers:

  • Official Stores: Located in major cities and towns, these stores provide comprehensive services, including plan subscriptions and customer support.
  • Authorized Dealers: Found in shopping centers and major commercial areas, they offer various long-term plans and SIM cards.

Activation Process

The activation process for long-term plans may require more documentation and verification:

  • Identification: Provide a valid ID or passport and possibly a proof of address.
  • Credit Check: Some providers may conduct a credit check before approving a postpaid plan.
  • Contract Signing: Sign a contract that outlines the terms and conditions of the plan.
  • SIM Activation: Insert the SIM card and follow the activation instructions provided by the provider.

Popular Long-Term Plans

Here are some popular long-term plans for residents in Bali:

  • Telkomsel Halo: Various plans ranging from 10GB to unlimited data, with free calls and SMS.
  • XL Axiata Prioritas: Offers plans from 15GB to unlimited data, including free calls and SMS within Indonesia.
  • Indosat Ooredoo Pascabayar: Flexible postpaid plans with data, calls, and SMS, tailored to different usage needs.
  • Smartfren Postpaid: Competitive data plans with high-speed internet and additional benefits like free streaming subscriptions.

Tips for Optimal Connectivity

Here are some tips to ensure you have the best connectivity experience in Bali:

  • Check Coverage: Before choosing a provider, check their coverage in the areas you plan to spend the most time.
  • Monitor Usage: Keep track of your data usage to avoid unexpected charges or running out of data.
  • Use Wi-Fi: Take advantage of Wi-Fi in hotels, cafes, and public areas to save on data usage.
  • Customer Support: Familiarize yourself with the provider’s customer support options for troubleshooting and assistance.


Opening a phone line in Bali is a straightforward process, whether you’re staying for a short visit or planning a long-term stay. By choosing the right SIM card and plan for your needs, you can stay connected and enjoy all that Bali has to offer. From the convenience of prepaid options for tourists to comprehensive postpaid plans for residents, Bali’s mobile providers offer a range of solutions to keep you connected on this beautiful island.

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